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0800 0852252

1. General

a) By accessing, browsing, using or registering with the Electrical Showroom website you confirm that you have read, understood and agree to these website terms of use in their entirety.

b) If you do not agree with all or part of these terms then you must not use the website.

c) These terms apply to your use of the Electrical Showroom website at and includes all content on the site.

d) We reserve the right to alter these terms of use at any time and therefore recommend that you regularly review them to ensure you are happy with using our website on the terms stipulated below.

e) These Terms & Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

f) The Electrical Showroom is a division of R&M Electrical Group Ltd.   Our registered office is 362A Spring Road, Sholing, Southampton, SO19 2PB.  Registration number 2218034.  Our VAT number is GB 458 620923.

g) Please contact us with any queries or questions regarding our website terms of use on: [email protected] or telephone our customer services team on: 0800 0852252.

2. Security, Privacy & Cookies Policies

a) These website terms supplement and are in addition to our Security & Privacy Policy and our Cookies Policy.  Our Security & Privacy Policy explains how we protect your data and what personal information we collect about you when you use our website.  Our Cookies Policy deals with the use of cookies on The Electrical Showroom Website.

b) By agreeing to these website terms of use you are also deemed to have read, understood and agreed to these policies in their entirety. 

3. Terms & Conditions of Sale 

a) When ordering goods and services through our website our standard Terms & Conditions also apply to your transaction/s.

b) By continuing with your purchase through the Electrical Showroom website you are agreeing to our terms and conditions of sale, in addition to the Delivery Terms and Returns Policy & Procedure contained on our site.

4. Use of the Website 

a) The use of this website is for lawful purposes only, and must not be used in a way that infringes the rights of anyone else or restricts or inhibits anyone else’s enjoyment of the site.

b) The use, downloading and display of contents of this website should be restricted to a computer screen of the copying of content for personal use.

c) Other than for your own personal use you may not without prior consent;  copy or reproduce content from the website, modify, distribute or re-post content either on or from the website for any purpose, link to this website or use content for commercial reasons what so ever. 

5. Use of the Site from Outside of the UK

a) All materials, information and content displayed on The Electrical Showroom website are displayed solely for promoting products within the UK.    Therefore, we are not responsible for compliance with local laws if the site is accessed from outside of the UK. 

6. Intellectual Property Rights

a) The content of The Electrical Showroom is protected by copyright, trademarks and other intellectual property rights and is owned or licenced to The Electrical Showroom.

b) Use of such information is only permitted with our direct consent.

7. Password/Account Security

a) As a user of this site and by setting up an account with The Electrical Showroom, it is important that you maintain the confidentiality of your password, and that you choose one that cannot easily by duplicated or copied.  We recommend that you choose an individual password that is unique to The Electrical Showroom site.  We will not be held liable for any loss or damage which may arise as a result of your failure to protect your password. 

8. Computer Viruses

a) We recommend that you install computer anti-virus software on your equipment. 

b) Although we take reasonable efforts to ensure that The Electrical Showroom is clear from viruses and other malicious or harmful content we cannot guarantee that your use of this site will not cause damage to your computer or other access device. 

c) It is your responsibility to ensure that you are adequately protected against such harmful viruses.  We shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via The Electrical Showroom.

9. Content

a) The Electrical Showroom makes every effort to ensure the accuracy of the content of our website, including images, descriptions, pricing and warranty information.  However, errors maybe made and we disclaim all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party (except to the extent permitted by applicable law).

10. Site Availability

  1. We are unable to guarantee the services of The Electrical Showroom and that they will be consistently fault free. 
  2. If you do spot a fault please report it to our customer services team at [email protected] and we will attempt to correct the fault as soon as we reasonably can.

11. Liability

a) We provide the use of the website without any warranties or guarantees.  The user of the site bears the risks associated with the use of the internet.

b) We are not responsible for any breach of these terms caused by circumstances beyond our control, and accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these terms or your use of The Electrical Showroom website.  This includes loss and damage arising from the use or reliance of any content or information displayed on this website.

c) These terms do not limit or exclude any liability that we are not permitted to under applicable law. 

12. Indemnity

a) By using this site you agree to indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of law and any sums paid by us as a result of any settlement agreed by us arising out of or in connection with:

  • Any claim by a 3rd party that the use of this site by you is illegal or constitutes a breach of any applicable law, regulation or practice
  • Any claim by a 3rd party that the use of the site by you infringes that 3rd party’s copyright or intellectual property rights
  • Any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the site by you

Entire Agreement

a) The Electrical Showroom “Website Terms of Use” (including our Terms & Conditions, Security & Privacy Policy, Cookies Policy, Delivery Terms, Returns Policy & Procedure) set out the entire agreement between you, the user of our website, and us.  They supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by UK law.

b) If any provision of these website terms and related conditions of sale as detailed above, is found to be invalid by any UK court, the invalidity of that particular provision will not affect the validity of the remaining provisions, which shall remain in full force and effect.

c) A person who is not a party to these Website Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Website Terms but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.